Temporary Closure

We are going through some improvement works to our workshop to change and develop our making capabilities and unfortunately this is going to mean that we will be unable to produce any products for a short while. We are hoping that this temporary closure will last for a maximum of two weeks and apologise for any inconvenience this might cause you.

If you are looking to place an order with us and need to know when this might be available, please email details of your order to sales@northumbrancandleworks.co.uk and we’ll get back to you with the latest update.

Thank you for your patience and understanding.

Safe & Secure

SHOP SAFELY

We use one of the most secure online ordering systems on the market, and are constantly researching and improving our software to make sure we offer the highest possible security at all times. All of our orders are processed securely through Sage Pay, one of the worlds leading and most secure online payment providers, using their secure servers. We do not process or store any of your card details on our servers, it is all processed through the Sage Pay secure servers.

SSL

Standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our website cannot be read in the event someone else intercepts it. This technology includes the following features:

Authentication
This assures your browser that your data is being sent to the correct computer server, and that the server is secure.

Encryption
This encodes the data, so that it cannot be read by anyone other than the secure server.

Data Integrity
This checks the data being transferred to ensure it has not been altered.